0
0
0
0
0
0
Powered By
Please select a project to manage your subscriptions for that camera.
Emails are only sent when the camera is live and has time lapsed an image for the current day. The system will send an image that is closest to your subscribed time.
Please select a project to manage your alerts for that camera.
Receive automatic email alerts when your camera fails to capture images. This is a great way to be notified if your camera has been unplugged or misconfigured and is not time lapsing.
NOTE: You must have at least one active time-lapse for alerts to work. The default alert (Frequency: 24 hours, Reminders: Every 1 week) is sufficient in most cases.
Please select a project to manage your alerts for that camera.
Sorry, this camera does not support Motion Alerts.
Receive alerts via email or SMS when your camera detects motion.
TrueLook allows you to add additional cameras into your account through the use of sharing links. If you have a sharing link to a camera not associated with your account, enter it below. If the link is valid, the camera will become available on your dashboard. Enter one sharing link per line, and it is only necessary to enter the sharing code indicated by the underlined portion (ie https://app.truelook.com/?u=td1491837257)
Upon submit, TrueLook will reload and you will log back in to see the linked camera(s).
You may connect your Procore account to TrueLook. This will allow you to easily invite users to join TrueLook and share imagery back into Procore.
CONNECTEDYou have authorized TrueLook to communicate with Procore. You may undo this and deauthorize TrueLook from Procore by clicking here.
You may connect TrueLook to your PlanGrid account. This will allow you to easily invite users to join TrueLook and share imagery back into PlanGrid.
CONNECTEDYou have authorized TrueLook to communicate with PlanGrid. You may undo this and deauthorize TrueLook from PlanGrid by clicking here.
You may connect TrueLook to your Autodesk account. This will allow you to easily invite users to join TrueLook and share imagery back into Autodesk.
CONNECTEDYou have authorized TrueLook to communicate with Autodesk. You may undo this and deauthorize TrueLook from Autodesk by clicking here.
Copyright 2021 TrueLook Inc. All rights reserved.
575 E 4th St
Winston-Salem, NC 27101
Email: info@truelook.com
Toll Free: 833.878.3566, option 1
Email: support@truelook.com
Toll Free: 833.878.3566, option 2
The camera could be experiencing a momentary loss of power or data connection. Wait a moment and then retry. If you believe there is a continued problem, please report the issue.
If you are the camera owner, you may contact TrueLook support 24/7 for assistance. However, before speaking with us, you may wish to check the following:
Verify that the camera has power. Often, a breaker can be tripped, a circuit is off, or someone has unplugged the camera. If you are 100% certain that power is reaching the camera, check for lights inside the unit. Can you hear sound or feel a vibration from the internal fan?
A breaker may need to be reset. Open the battery box. Switch all breakers to OFF. Switch them back to ON in order. If the system is not online within 5 minutes after above, please contact support.
Your camera administrator has disabled live access to this camera. The camera is still online and operating, but live viewing is not available at this time.
This Project Is Complete.
Your logins will never expire and we will never delete your media.
You may view or export images & video at any time.
Please check back once your camera is live to review data here.
Use the calendar below to select a date, then choose which videos to fetch from the camera's storage. Once the video(s) are fetched from the camera, you will receive an email notification. You can then watch or download the videos from this page.
Note for PTZ Cameras: You can set a default security-recording position for your camera. When the camera is not in-use, it will return to this preset of pan, tilt, and zoom coordinates. This can increase your chances of capturing any incidents. From your live Camera View, create a Preset View. Then select the Shield icon for the preset position you are most concerned with capturing on video.
| Time | Activity | Duration (hour:min:sec) | Fetch from Camera | Play | Save to Computer |
|---|
Recordings are created automatically by the camera when motion is detected (if applicable) or as scheduled 24x7.
These links go directly to the camera interface, bypassing the login requirement. These may be useful if sharing your camera with the public, emailing the camera to a group, or any other instance where you wouldn't want to bother with user accounts. If you later wish to deny access via that URL, you can delete the link and it will no longer work. [?]
| Generate Delete | |
| Generate Delete | |
| Generate Delete |
Additionally, you may wish to embed your camera interface directly onto your website. This is accomplished easily with simple HTML code. Provide one of the links above along with the code below to your web developer. They will merely need to insert the link and code onto your website. The camera will then be visible on your webpage with the proper aspect ratio.
| <div style="width:100%; position:relative; margin:0; padding:0; padding-bottom:75% !important; "> <iframe src="REPLACE WITH URL FROM ABOVE" style="box-sizing:border-box; border:1px solid #444; position:absolute; top:0; left:0; width:100%; height:100%; "></iframe> </div> |
| <div style="width:100%; position:relative; margin:0; padding:0; padding-bottom:56.25% !important; "> <iframe src="REPLACE WITH URL FROM ABOVE" style="box-sizing:border-box; border:1px solid #444; position:absolute; top:0; left:0; width:100%; height:100%; "></iframe> </div> |
TrueLook also offers the ability to showcase your project as a slideshow. This is useful for marketing and presentation purposes on your website or large display within your office. The slideshow will rotate through your time lapse images and movies and update daily with latest information. The slideshow can be linked to directly or embedded onto your website as directed above. This link provides no access to the camera whatsoever.
| Generate Delete |
Note: Emails are only sent when the camera is live and has time lapsed an image for the current day. The system will send an image that is closest to your subscribed time.
Camera specific settings may be altered here. Some options may not be available depending upon your camera type and/or if it is live.
Your camera viewfinder updates automatically shortly after your camera is powered up and once a week thereafter. If necessary, you may also manually update your viewfinder by clicking the update button. The process takes 3-5 minutes to complete.
| | Update |
Your camera has an onboard auto-focus which can be triggered to fine-tune the image. If your camera image is not clear, you can use the focus to improve its clarity.
| Focus camera |
Your camera has a function to quickly remove moisture and water from the dome, simulating the effect of a wiper. You must wait 30 seconds between wiper operations.
| Activate digital wiper |
By default, your camera is accessible by users who have a login and/or sharing link. However, there are times when you may wish to prevent users from viewing the live camera. By disabling camera access, non-admin users will not be able to view or interact with the camera. As an admin, you will still be able to operate and view the camera. All other camera operations, including collection of time lapse imagery, will still continue as normal.
| Non-admin camera access is currently: |
| Function | Admin | Team Member | Viewer | Limited Viewer |
|---|---|---|---|---|
| Camera View Control camera, see live imagery and video (if applicable) | Yes | Yes | Yes, but no video | No, recent image only |
| Time Lapses Review time lapse images and watch movies | Yes | Yes | Yes | Yes |
| Photo Album View/add to online album of saved images | Yes | Yes | Yes, but no uploads allowed | Yes, but no access to mobile uploads |
| Project Info Review information about the project | Yes | Yes | Yes | Yes |
| Media Export Download and save project images and movies | Yes | Yes | No | No |
| Statistics Review camera usage stats | Yes | Yes | No | No |
| Admin Access Create and modify users, time lapses, etc. | Yes | No | No | No |
This will permanently delete the time-lapse and all associated images.
This cannot be undone. Any videos and images from this time-lapse will be gone forever.
Please re-enter your password to confirm.
Copy the code below to link directly to your movie or embed into a website. The movie will always be automatically updated for you.
To save, long press on the image and use your device's menu to save the file.
LOADING PLEASE WAIT
LOADING PLEASE WAIT