Project Dashboard

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Time-Lapse Images


User Summary(As of )

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User Visits


Camera Locations

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Copyright 2021 TrueLook Inc. All rights reserved.
575 E 4th St
Winston-Salem, NC 27101


Toll Free: 833.878.3566, option 1


Toll Free: 833.878.3566, option 2

Application Update Notes
Release 7.7.228
  • Fetched security recordings are available indefinitely now. Once fetched, they do not expire.
  • The current radar conditions are available on your project's information page.
  • Admins can now remove undesirable images from time lapse collections.
Release 7.6.250
  • Custom movie maker - create your own movies with music, watermarking, specific date ranges, etc.
  • Simplified movie sharing and downloading available now through a redesigned time lapse interface
  • New high quality final movies available after every project
  • Improved image export - easily download imagery within a desired time range
Release 7.6.124
  • Procore Integration - View your live camera on your Procore project's home screen, share noteworthy photos from TrueLook to Procore, choose whether your time-lapse images should automatically appear in Procore, and email/invite other Procore users directly from TrueLook
  • PlanGrid Integration - Send any photos from TrueLook to your PlanGrid project, email TrueLook images directly to your PlanGrid contacts, and easily invite your PlanGrid contacts to join TrueLook
Release 7.5.321
  • Admins may now update rendered time lapse movies anytime -- visit the Media Export and press Update Movies.
  • Improved branding with your logo! Save images via the Download dialog and watermark them with your logo. Additionally, you display your logo on the Live Camera view now by enabling this option within your Project Info.
  • Time lapses creation/editing tools have been improved to a more intuitive layout, including a simple option for 24x7 time lapses.
Release 7.5.306
  • Sharing directly to your LinkedIn newsfeed is now available. Once logged in, go to My Account and select the Integrations tab. Follow the instructions, and LinkedIn will be enabled on your sharing controls.
Release 7.5.298
  • We've streamlined our navigation and sharing tools to a more intuitive design that is consistent across all devices and screen sizes.
Release 7.5.159
  • User management has been streamlined to simplify administrative tasks like adding, editing, and reseting user logins. You'll be able add/remove users on multiple cameras at once while still specifying desired permission levels. New users will also receive welcome emails with all relevant login information.
Release 7.5.145
  • Your organization's contact list is now available when you log into TrueLook. This will make sharing information amongst your team easier when using the Email function under Save/Share. You may also now send to multiple recipients at once.
Release 7.5.100
  • You may now link shared cameras from other customers into your account so you can view them all from within your dashboard. Simply input the sharing URL from any camera into the Link Cameras section under My Account. Additionally, you can create email subscriptions and alerts for any of the linked cameras.
Release 7.4.323
  • The time lapse image calendar for completed projects is now accessible online just like active projects.
Release 7.4.316
  • We've updated our time lapse rendering engine to provide you the best possible movies for showcasing your project. Multiple movie styles are generated automatically for you including a new daily movie updated nightly. You can now choose which movie style to view as well control its playback speed when using Watch Time-Lapse.
Release 7.4.280
  • TrueLook is happy to announce onboard security recording is now standard on all camera models.
Release 7.4.232
  • Our next generation of PTZ cameras are now available! They feature a high resolution 2 megapixel 1080p image, live streaming video, and 24x7 onboard security recording. Contact for pricing and additional details.
Release 7.4.190
  • Supported fixed cameras may be auto-focused by administrators in the Camera Settings area
  • Updated video player for improved playback experience
  • Drone photography services are now integrated with TrueLook -- learn more by contacting
Release 7.4.92
  • PTZ camera viewfinders may now be updated by administrators in the Camera Settings area.
  • PTZ cameras now support click to move and drag-zoom operations directly on the live video stream.
  • Additional UI bug fixes and improvements.
Release 7.4.78
  • Image comparison capabilities have been enhanced and improved. You can now compare four images simultaneously in our new quad-view mode within your time lapse gallery. Additional improvements have been made to the comparison overlay mode as well.
Release 7.4.68
  • Slideshow mode - display or share your project's media without providing camera access.
Release 7.4.50
  • Live streaming engine improved, full screen video added for mobile.
  • Capability for administrators to disable camera access as needed.
Release 7.4.35
  • Real-time live HTML5 h264 streaming video has been for all devices has implemented. This feature will be rolled out to qualified accounts during Q1 2016.
  • Video inactivity timeout increased to 2 minutes.
  • Application load time optimized and reduced for increase performance.
Release 7.2.317
  • International current/historical weather and mapping support has been added.
  • Automatic time lapse generation algorithm improved to reduce file size, increase quality, and standardize the video frame rate.
  • Ability for administrators to delete security recordings has been added.
Release 7.2.310
  • New feature notification -- whenever TrueLook is updated, we'll alert you so that you can make sure to take advantage of our latest improvements.
Release 7.2.275
  • Intelligent "camera down" alerting - be notified if your camera has not recorded an image within a time frame you specify. Learn How
Release 7.2.264
  • Admins may now delete time lapse data from the system. This is an irreversible operation.
Release 7.2.232
  • Burn timestamp information directly onto images that you download.
Release 7.2.188
  • Image compare feature - compare any two time lapse images to examine your project's progress. Learn How
Release 7.2.121
  • Password reset and recovery feature now available via user login screen.
Image Markup Save Markup Cancel

Download Time Lapse Images

This is approximately images.

This is approximately images.

Specify the date and time ranges of images to export.

Date Range:

Take Photos:

All images from the selected days
Only images between certain hours

Export images between:



Create Custom Movie

Movie Name:

Please enter a name for this custom movie.

Create Movie Using:

All images collected, including future ones, will be used in this movie.
Only images captured during this date range will be part of the movie.

Movie Length:

Max length (in seconds)


Add music?

Filters & Effects:



Could Not Connect To Camera

The camera could be experiencing a momentary loss of power or data connection. Wait a moment and then retry. If you believe there is a continued problem, please report the issue.

Report An Issue


If you are the camera owner, you may contact TrueLook support 24/7 for assistance. However, before speaking with us, you may wish to check the following:

110VAC Systems

Verify that the camera has power. Often, a breaker can be tripped, a circuit is off, or someone has unplugged the camera. If you are 100% certain that power is reaching the camera, check for lights inside the unit. Can you hear sound or feel a vibration from the internal fan?

Solar-Powered Systems

A breaker may need to be reset. Open the battery box. Switch all breakers to OFF. Switch them back to ON in order. If the system is not online within 5 minutes after above, please contact support.

Live Access Has Been Disabled

Your camera administrator has disabled live access to this camera. The camera is still online and operating, but live viewing is not available at this time.

This Project Is Complete.

Your logins will never expire and we will never delete your media.
You may view or export images & video at any time.

Project Info Edit Page

Related Links
Company Logo

Description (HTML Allowed)
Related Link 1
Related Link 2
Related Link 3
    Select Dates:

No statistics exist yet.

Please check back once your camera is live to review data here.

HD Security Recordings

Fetching A Video

Use the calendar below to select a date, then choose which videos to fetch from the camera's storage. Once the video(s) are fetched from the camera, you will receive an email notification. You can then watch or download the videos from this page.

Note for PTZ Cameras: You can set a default security-recording position for your camera. When the camera is not in-use, it will return to this preset of pan, tilt, and zoom coordinates. This can increase your chances of capturing any incidents. From your live Camera View, create a Preset View. Then select the Shield icon for the preset position you are most concerned with capturing on video.

TimeActivityDuration (hour:min:sec)Fetch from CameraPlaySave to Computer

No security recordings exist yet.

Recordings are created automatically by the camera when motion is detected (if applicable) or as scheduled 24x7.

Admin Settings

These links go directly to the camera interface, bypassing the login requirement. These may be useful if sharing your camera with the public, emailing the camera to a group, or any other instance where you wouldn't want to bother with user accounts. If you later wish to deny access via that URL, you can delete the link and it will no longer work. [?]

Generate Delete
Generate Delete
Generate Delete

Additionally, you may wish to embed your camera interface directly onto your website. This is accomplished easily with simple HTML code. Provide one of the links above along with the code below to your web developer. They will merely need to insert the link and code onto your website. The camera will then be visible on your webpage with the proper aspect ratio.

<div style="width:100%; position:relative; margin:0; padding:0; padding-bottom:75% !important; ">
<iframe src="REPLACE WITH URL FROM ABOVE" style="box-sizing:border-box; border:1px solid #444; position:absolute; top:0; left:0; width:100%; height:100%; "></iframe>
<div style="width:100%; position:relative; margin:0; padding:0; padding-bottom:56.25% !important; ">
<iframe src="REPLACE WITH URL FROM ABOVE" style="box-sizing:border-box; border:1px solid #444; position:absolute; top:0; left:0; width:100%; height:100%; "></iframe>

TrueLook also offers the ability to showcase your project as a slideshow. This is useful for marketing and presentation purposes on your website or large display within your office. The slideshow will rotate through your time lapse images and movies and update daily with latest information. The slideshow can be linked to directly or embedded onto your website as directed above. This link provides no access to the camera whatsoever.

Generate Delete

Note: Emails are only sent when the camera is live and has time lapsed an image for the current day. The system will send an image that is closest to your subscribed time.

Active Subscriptions
Create Subscription

Camera specific settings may be altered here. Some options may not be available depending upon your camera type and/or if it is live.

Camera Viewfinder

Your camera viewfinder updates automatically shortly after your camera is powered up and once a week thereafter. If necessary, you may also manually update your viewfinder by clicking the update button. The process takes 3-5 minutes to complete.

Camera Focus

Your camera has an onboard auto-focus which can be triggered to fine-tune the image. If your camera image is not clear, you can use the focus to improve its clarity.

Focus camera
Digital Wiper

Your camera has a function to quickly remove moisture and water from the dome, simulating the effect of a wiper. You must wait 30 seconds between wiper operations.

Activate digital wiper
Disable Camera Access

By default, your camera is accessible by users who have a login and/or sharing link. However, there are times when you may wish to prevent users from viewing the live camera. By disabling camera access, non-admin users will not be able to view or interact with the camera. As an admin, you will still be able to operate and view the camera. All other camera operations, including collection of time lapse imagery, will still continue as normal.

Non-admin camera access is currently:

Add User

User Details
Please enter a valid email address.
Please enter an alphanumeric lowercase username between 3-32 characters.
The password does not meet minimum requirements
The password does not match
A first name is required.
A last name is required.
Authorized Projects


Edit User

User Details
Please enter a valid email address.
A first name is required.
A last name is required.
Authorized Projects

Delete User Permanently This user is assigned to other cameras and cannot be deleted.

Access Levels Explained

Camera View
Control camera, see live imagery and video (if applicable)
YesYesYes, but no videoNo, recent image only
Time Lapses
Review time lapse images and watch movies
Photo Album
View/add to online album of saved images
YesYesYes, but no uploads allowedYes, but no access to mobile uploads
Project Info
Review information about the project
Media Export
Download and save project images and movies
Review camera usage stats
Admin Access
Create and modify users, time lapses, etc.

Our apologies - An error has occurred

If this error repeats, please contact

Upon close, this interface will reload itself.

Report Issue

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What seems to be the issue?
Only alphanumeric characters are permitted.

Please confirm

Yes No

Create Time Lapse

Edit Time Lapse

Panoramic Time Lapse

  • A panoramic is a high resolution image created by stitching together multiple pictures from your camera.
  • Highlight the desired area in the image above you wish to capture.
  • It is best to choose just the area of interest of your project.
  • This will schedule a time-lapse using the camera's current view.
  • If using a PTZ camera, ensure that have aimed and zoomed the camera exactly where you want the time-lapse to occur.
  • The most common time-lapse interval is 15 minutes.
  • Remember, you may create multiple time-lapses to capture different camera views or schedules. You can also edit or pause/resume shots from the Time-Lapse page.
  • You are able to edit a time lapse's start/end dates as well as the frequency.
  • If you pause a time lapse, it will no longer capture pictures until you restart it.
  • Any time lapse with an end date before today will not run anymore and is considered complete.
  • Panoramics require a large amount of camera time and processing power to generate. As such, the minimum interval is every hour.
  • You may only create one panoramic time lapse. If you make an error or need to undo this operation, please contact support.

Time Lapse Name:

Please enter a name for this time lapse.

Date Range:

Please enter a start date. Please enter an end date.

Take Photos:

Only between certain hours
Continuously, 24hrs per day
Only one photo per day


Photo Time:
Take a picture every: Take pictures all day every: hours minutes


Delete Time Lapse

This will permanently delete the time-lapse and all associated images.

This cannot be undone. Any videos and images from this time-lapse will be gone forever.

Please re-enter your password to confirm.


Download Image

Save To Photo Album

Share on LinkedIn

Send to Procore

Send to PlanGrid

Send to Autodesk

Compose Email

Upload Image

Save Image

Link/Embed Movie

Copy the code below to link directly to your movie or embed into a website. The movie will always be automatically updated for you.

  • Valid email required.
    Valid email required.

To save, long press on the image and use your device's menu to save the file.